Managing Passenger Logistics: The Comprehensive Guide to People and Transport

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Kogan Page Publishers, 2000 - Logistics - 214 pages
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Managing Passenger Logistics addresses the changes in passenger logistics and explores the ways in which it is planned and managed in the various forms of transport. Closely following the IOLT's syllabus, the book is aimed at students of the subject, as well as anyone involved in passenger logistical operations.

Managing Passenger Logistics looks in detail at: the analysis and understanding of passenger needs; the management of the passenger logistics function; the role of both central (including EU) and local government; the economic management of financial resources; managing human resources; managing physical resources; transport, energy and the environment; quality controls and licensing; communication and information management.

For studying or working in managing the transportation of passengers, the book will provide an invaluable guide to the practical issues and broader implications for commerce, society, the economy and the environment.

 

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Contents

Propensity to travel
16
The rural transport problem Indicators
24
Managing Transport Organizations
45
The Economic Management of Financial Resources
69
Managing Human Resources
93
Managing Physical Resources
107
Managing the Operating Environment
123
Quality Controls
135
Licensing Licensing of public passenger transport vehicles
142
Communication and Information Management
157
The informed traveller
170
Postscript the Transport Bill
183
Bibliography
207
Copyright

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About the author (2000)

Paul Fawcett MPhil, FCIT, CertEd is a semi-retired Senior Lecturer in Transport Studies and now Honorary Visting Fellow at Sheffield Hallam University, and external examiner for the Chartered Institute of Transport (now IOLT).

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